Frequently Asked Questions


 

Am I able to watch IPTV on several devices simultaneously with a single subscription?

Please pay attention that 1 subscription can be used on multiple devices but you can watch only on 1 device at the same time.

 

Is the content displayed with high quality?

IP networks are optimized to use the best connections possible so users can receive high quality output. We maintain performance levels on our end to ensure the highest quality possible on a regular basis.

 

What is the amount of bandwidth used by the IPTV stream?

Updated H264 technologies are used for our IPTV streams, giving users the highest quality and compression settings available. The sizes of IPTV streams are approximately 8 Mbit. When channels are changed, the H264 protocol might be moderately higher. As such, a 16 Mbit internet connection is the minimum speed required (for HD channels, at least 30 Mbit is needed).

 

What types of devices are supported?

Various devices are supported by us, including Smart TV, Kodi, VLC, PC, Vu+, DreamBox, Enigma, Android Boxes, Android Smart Phones, and Max.

 

Is a satellite or dish equipment required to use IPTV?

Satellite or dish equipment is not necessary to use IPTV. Our servers will connect you to the IPTV platform using your internet connection.

 

What are the benefits of using IPTV?

Internet Protocol Television (aka IPTV) has numerous benefits. It is an inexpensive option in the current market and includes a slew of telecommunications providers. There are new channels on the horizon, so the variety is always expanding.

 

What are some of the fundamentals of the IPTV system?

There are a couple of fundamental IPTV systems used to access content. IPTV systems can be channeled from a broadcast platform and displayed to multiple viewers simultaneously. IPTV systems can be used to offer VOD (video on demand). The system is accessed with a set-top box (along with relevant accessories).

 

What is IPTV?

In the modern era, there are plenty of ways television content can be watched, one of which is through IPTV (which stands for Internet Protocol Television). It is accessed by way of internet protocols, and the service can be used to synchronize telecommunications through broadband connections. In fact, any service that allows packet data can be utilized for IPTV.

 

How long does it take to get a response from a support ticket?

Requesting technical support or account activation through a ticket will get a response within 1 to 2 hours. However, we strive to respond within an hour of getting any ticket. Note: the response time can be as long as 3 hours during peak times.

 

Why Channels aren’t working on my Smart TV even though I have uploaded the playlist?

Ensure your playlist functions on your computer using VLC player or on the IPTV Player.

 

The channels won’t work on the SIPTV app but will work in VLC Player. Why?

If you own Tizen TVs or webOS and you have multicast streams, the HTTP to UDP function must be switched on in the app’s settings and router setup.

 

Can I turn my television into a smart TV with an Android TV box device?

Sure. This is achievable since you can set up certain apps from the Google Play store, which will make your television somewhat interactive. Other apps can be used on your television, too, including Skype, Firefox, and Gmail!

 

Ethernet or Wi-Fi?

We regularly suggest ethernet connections (device hardware) for optimal resolution.

 

What is an Android TV Box?

An Android TV box is basically a small computer operating an Android-based OS and runs various apps, the “XMBC Remote” being one of them.

 

A movie I’m watching often buffers. Why?

At times, you might endure buffering as a result of high traffic or slow speeds on the internet. If buffering issues are persistent, try holding down the “Pause” button for up to 15 seconds before resuming the movie. This often rectifies the buffering issue.

 

What is Kodi?

Known as XBMC in the past, Kodi is an open-source software that plays media for free. It was created by a non-profit technology group named the XBMC Foundation. Kodi is accessible on several hardware platforms and operating systems. The software has a 10-foot long interface and is to be used for remote control and TV functions. Have a look at the company’s website (kodi.tv) for more details.

 

Why do messages about “script errors” keep showing up in Kodi?

If you receive a script error message, it likely means that your internet connection speed is slow, or you aren’t connected to it.

 

How do I clear my cache when the “clear cache” message shows up on Kodi?

You will see the “clear cache” option when you select “maintenance” under the “programs” tab.

 

Can my Android/iPhone/iPad be used as a remote control on Kodi?

You can download a free app called the “XBMC Remote” to browse options on Kodi. It is comprised of a user-friendly keyboard that acts as a remote control on your mobile device.

 

Why am I having buffering problems on some channels?

To begin with, inspect your router or modem and ensure they are plugged in. Restart both before reviewing the settings of each device that are running your IPTV subscription. If the problems persist, your ISP might be blocking traffic for IPTV. Try out another ISP connection to resolve this. The problems should end once you do.